Shipping Policy
At Craftholic, we want your shopping experience to be smooth and worry-free. Here’s everything you need to know about our shipping process:
Shipping Rates
- Free Shipping on all prepaid orders.
- For Cash on Delivery (COD) orders, a ₹100 COD fee is applied.
Partial COD (Advance + COD)
- For COD orders, customers are required to pay 10% of the order value in advance through any online payment method (UPI, Cards, Net Banking, etc.).
- The remaining 90% balance is payable in cash at the time of delivery.
- For Partial Cash on Delivery (COD) orders also, a ₹100 COD fee is applied.
Order Processing
- Orders are typically processed and dispatched within 1–2 working days (Monday–Saturday).
- For bulk or custom quantities, additional processing time may be required. We’ll notify you at the time of order confirmation.
Shipping Time
- For most serviceable pin codes, delivery takes 6–8 business days.
- In rare cases (weather, strikes, remote locations, or stock issues), delivery may be slightly delayed.
Order Tracking
- Once your order is dispatched, you’ll receive a tracking link via Email/SMS/WhatsApp to monitor your shipment in real-time through our delivery partner.
Need Help?
We’re here to assist you anytime. Reach us at support@craftholic.in or WhatsApp us at +91 95886 64756 for any queries regarding your order.